Shipping Policy:
- Free Shipping
- Applicable on Website orders only.
- Valid for shipping within India.
- Not valid on Whatsapp orders.
- Not valid on bulk orders.
- In stock items are shipped within 1 to 2 working days after order has been placed by the customer.
- Delivery time is 4 to 6 days after product has passed the quality check and shipment has been processed.
- We use India Speed Post/ DTDC or some other courier service.
- Tracking number will be provided for most of the products.
Returns Policy:
All the products at My Sports Jersey store go through detailed inspection before being shipped. Our return policy illustrates the return conditions and procedures in case you find any issues in the product:
- No Refund or Replacement is provided for customized or personalized products.
- Please make sure to make opening video of the courier packet after receiving the product as a proof that no damage was done during opening the packet.
- Refund is issued only for defective products when proper packet opening video is provided.
- Any damaged product should be reported to us within 2 days from delivery of the product.
- No replacement will be provided for used products.
- We will provide free replacement if any/all products don’t match the size chart provided by us. However, an error margin of ±2% is allowed on product sizes. For example chest size for Large jersey is 40 inches, the error allowed will be ±0.8 inch.
- Customer will be responsible to provide clear images showing that the product is damaged or incorrect in size.
- Decision to provide a replacement product after reviewing the images from the customer will be solely at the discretion of My Sports Jersey team. All customers should agree to accept My Sports Jersey decision in regards to any product replacement request before making any purchases on this website.
- Customer will be responsible to provide the return shipment. My Sports Jersey will compensate for shipping charges if the return receipt is provided by the customer
- Replacement product will be shipped within 5 to 7 business days after the damaged product is received.