- Shipping cost is calculated automatically during checkout based on products.
- In stock items are shipped within 3 to 4 working days after order has been placed by the customer.
- Custom orders takes 7-10 working days after order has been placed by the the customer.
- Delivery time is 4 to 6 days after product has passed the quality check and shipment has been processed.
- We use India Speed Post/ DTDC or some other courier service.
- Tracking number will be provided for most of the products.
All the products at My Sports Jersey store go through detailed inspection before being shipped. Our return policy illustrates the return conditions and procedures in case you find any issues in the product:
- Refund is provided only for non-customized products.
- Refund will be issued only after the product has been returned in unused and undamaged condition.
- A fee of 10% or Rs. 100 (whichever is higher) will be charged for shipping and handling for all refunds.
- No Refund or Replacement is provided for customized or personalized products.
- Any damaged product should be reported to us withing 2 days from delivery of the product.
- No replacement will be provided for used products.
- We will provide free replacement if any/all products are damaged.
- We will provide free replacement if any/all products don’t match the size chart provided by us. However, an error margin of ±2% is allowed on product sizes. For example chest size for medium jersey is 40 inches, the error allowed will be ±0.8 inch.
- Customer will be responsible to provide clear images showing that the product is damaged or incorrect in size.
- Decision to provide a replacement product after reviewing the images from the customer will be solely at the discretion of My Sports Jersey team. All customers should agree to accept My Sports Jersey decision in regards to any product replacement request before making any purchases on this website.
- Customer will be responsible to provide the return shipment. My Sports Jersey will compensate for shipping charges if the return receipt is provided by the customer
- Replacement product will be shipped within 5 to 7 business days after the damaged product is received.